Initial issues with package shipping…
Initial issues with package shipping (Aust Post showed 'pending' for a couple of weeks) were promptly and politely resolved with a new replacement product being shipped.













Initial issues with package shipping (Aust Post showed 'pending' for a couple of weeks) were promptly and politely resolved with a new replacement product being shipped.
Price, communication and quality wheel build had me stoked. I really liked the “rider/store feedback” for each product too it’s great to get pretty much in store advice from an online store from people who seem to know what they’re talking about
Great service and prices. Eugene is always happy to help and give advice
Amazing set of wheels. Turn around on order to delivery was very quick.
Good deals and fast postage. Will buy from here again.
Absolutely amazing service! The whole process was quick, easy, and completely stress-free. The boys, Eugene, Jono, and Tom, were such a pleasure to deal with—friendly, professional, and always happy to help. They went above and beyond to ensure we had the wheel in time for race day, which was incredibly appreciated. Communication was excellent throughout, and nothing was too much trouble. Highly recommend their service and products:
Great product at the right price, prompt delivery, A1 rating. Thanks
Great price and quick shipping
Great job guys Good prices and prompt delivery
I contacted Eugene prior to ordering some custom XC wheels. Once I ordered the wheels, along with a few unrelated spare parts, the entire shipment arrived in a couple of weeks. Build quality seems good and I am really enjoying the ride quality. I was looking for a light wheelset and the final weight is consistent with the advertised weight on the website. A good experience.
Great prices. Quick delivery..
Excellent and responsive communication. Was able to answer all queries and went above and beyond to help out. Highly recommended and will be back.
I have purchased many items from the Brigg online store and shipping is always fast and products are as described and great prices. I would much rather pay less money than get pretty retail packaging, as most products come in workshop packaging, which is a great saving. My last purchase was a Trail set of Wingman Origin Carbon MTB wheels with DT Swiss 359 DEG hubs. Apart from sometimes slow email communication, all went perfectly and I now have a nice set of Carbon rims on my MTB. Love the sheen on the raw carbon. Really great value, will continue to shop at The Brigg for some bargain upgrade...
Communication was good & the wheel looks great. The price is good & delivery to & from was easy.
Eugene is very snappy with contact and I am really happy with both experiences I have had. Will definitely shop here in the future.
Excellent service
Delivered as promised.
Awesome wheels, awesome ordering process, great company! 100% recommend the Brig
All around good service, had an issue with an order that was dealt with professionally and right away! Happy to please orders again and again. Thanks
Able to change the order after a week of placing, instant reply, excellent communication! Could track the parcel on shop.
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